Start an HOA Management Business: Your Complete Guide

Are you looking for a business opportunity that has high potential for growth? If so, starting an HOA management business may be the perfect venture for you. In this guide, we’ll walk you through everything you need to know about launching and running your own HOA management company. We’ll cover topics such as licensing requirements, insurance needs, and how to find clients. So if you’re ready to take the plunge into entrepreneurship, read on!

Table of Contents

What is an HOA Management business?

A homeowner’s association (HOA) is a legal entity created by a real estate developer to manage the common areas of a development, and they are usually regulated by state law. An HOA management business provides professional services to HOAs, such as accounting, property management, and/or customer service.

The main purpose of an HOA is to maintain and improve property values within the development by enforcing rules and regulations that protect the aesthetics and safety of the community, while also providing amenities and services that residents can enjoy. Many HOAs are run by volunteers, but most larger developments hire professional management companies to handle the day-to-day operations.

An HOA management company will typically handle all financial matters for the association, including budgeting, dues collection, and financial reporting. They will also be responsible for communicating with homeowners, enforcing rules and regulations, maintaining common areas, and coordinating repairs and other maintenance issues. In some cases, an HOA management company may also provide additional services such as event planning or security.

Selecting a reputable and experienced HOA management company is essential for the success of any homeowner’s association. When interviewing potential companies, be sure to ask about their experience managing similar developments, their understanding of state law governing HOAs, and their plans for communicating with homeowners. It’s also important to confirm that the company has adequate insurance coverage in case of any accidents or property damage. With the right HOA management company in place, your community will run smoothly and your property values will be protected.

Why would I want to start a Home Owners’ Association Management business?

What is a homeowners’ association (HOA)? A homeowners’ association is “a nonprofit organization created by a real estate developer for the purpose of managing the common areas of a planned development and maintaining property values” (Investopedia). In other words, an HOA’s primary goals are to keep the property values in a development high and to maintain the common areas within that development.

For example, if you live in a townhome community, your HOA might be responsible for mowing the lawns, shoveling snow, and maintaining the playground equipment. If you live in a condo building, your HOA might be responsible for making sure the hallways are well-lit and clean and that the elevator is in good working order. As you can see, HOAs can have a big impact on your quality of life as a homeowner.

Now that we’ve answered the question ‘what is a homeowners’ association,’ you might be wondering ‘why would I want to start an HOA management business?’ Keep reading to learn more about this type of business and some of the reasons why it can be profitable and rewarding.

The Role of an HOA Manager

An HOA manager is essentially responsible for keeping everything running smoothly within the development. This includes coordinating with contractors to make sure that repairs are made in a timely manner, preparing monthly financial reports for the board of directors, organizing social events for residents, and much more. In short, if there’s anything that needs to be done in order to keep the development running like a well-oiled machine, it’s likely the HOA manager’s job to take care of it.

The Benefits of Starting an HOA Management Business

There are many reasons why starting an HOA management business can be profitable and enjoyable. First of all, this type of business typically requires very little start-up capital. In most cases, all you need is a computer, internet access, and a phone. Additionally, because HOAs are required by law to have someone manage their affairs, there is typically no shortage of potential clients.

Another benefit of starting an HOA management business is that it offers relatively flexible hours. While you will likely need to put in some long days during busy periods (like when repairs need to be coordinated or when financial reports are due), you’ll also have plenty of time off during slower periods. This makes HOA management an ideal business for people who want to have more control over their schedules.

As you can see, there are many reasons why starting an HOA management business can be rewarding and lucrative. If you’re thinking about starting your own business, HOA management is definitely worth considering!

How do I start an HOA Management business?

Are you thinking about starting an HOA management business? If so, you’re on the right track – the HOA management market is booming! But before you dive in, there are a few things you need to know. In this section, we’ll walk you through everything you need to get started, from choosing the right business model to recruiting your first clients. So read on for all the details!

Identify your HOA Management Business Niche

One of the most important steps when starting an HOA management business is to identify your niche. This means figuring out what kind of homeowners associations you want to work with and what services you want to provide. Do you want to work with small HOAs or large ones? Do you want to provide full-service management or just handle finances?

Once you’ve answered these questions, you’ll be in a much better position to start your HOA management business. Keep in mind that it’s often best to start small and then expand your services as your business grows. Trying to do too much too soon can often lead to overwhelm and failure. So take your time, do your research, and identify your niche before getting started. You’ll be glad you did.

Create a Business Plan

Before you start your HOA management business, it’s important to create a business plan. This document will outline your business goals, strategies, and how you plan on achieving them. To get started, answer the following questions:

  • What services will you offer?
  • Who is your target market?
  • How will you generate leads?
  • What are your operating costs?
  • What are your marketing budget and objectives?
  • When do you expect to become profitable?

Once you have answers to these questions, you can start fleshing out your business plan. Be sure to include financial projections and realistic milestones. If you take the time to create a detailed and well-thought-out business plan, you’ll be in a much better position to succeed with your HOA management business.

Before you hang out your shingle and start advertising your HOA management services, it’s important to make sure that you have all the necessary licenses and permits in place. Depending on the state in which you’re doing business, there may be different requirements, but generally speaking, you’ll need to obtain a business license and set up your business as either a sole proprietorship, partnership, limited liability company (LLC), or corporation.

In addition, if you’re going to be hiring employees, you’ll also need to obtain workers’ compensation and unemployment insurance. Once you have all the necessary licenses and permits in place, you can start marketing your HOA management services to prospective clients.

Network with Homebuilders

If you want to start your own homeowners association (HOA) management business, it’s important to connect with local homebuilders. Homebuilders are always looking for qualified HOA management companies to take over the day-to-day operations of their new developments. By establishing a relationship with a homebuilder, you’ll be in a prime position to win contracts and grow your business.

Identify Subcontracts for Services

When starting your own HOA management business, it is important to identify which services you will subcontract out. Services that are typically subcontracted include accounting, bookkeeping, landscaping, and snow removal. By subcontracting these services, you can focus on the core aspects of running your business, such as marketing and customer service.

In addition, by partnering with established businesses, you can provide your clients with high-quality services at a competitive price. When choosing which businesses to partner with, be sure to do your research and select companies that you can trust to deliver consistent results. With a well-defined subcontracting strategy in place, you can set your HOA management business up for success.

How much does it cost to start a Home Owners’ Association Management business?

Have you been thinking about starting your own business? There are many things to consider, and one of the most important is start-up costs. In this section, we will discuss the start-up costs of starting a homeowners’ association management business.

  1. License Requirements
  2. Certification
  3. Insurance
  4. Bonding
  5. Software and Hardware
  6. Marketing
  7. Office Space or Home Office
  8. Miscellaneous Costs

License Requirements

The first thing you need to do when starting any business is to make sure you have the proper licenses and permits in place. For a homeowners’ association management business, you will need to obtain a business license from your city or county clerk’s office. Depending on the state you are in, you may also need to get a professional license from a state licensing board. The cost of these licenses and permits will vary depending on your location and the type of business you are running, but they are typically very affordable.


While certification is not required in all states, it may be beneficial to become certified by the National Association of Realtors as a Community Association Manager (CAM). The cost of this certification is $325 for members of the National Association of Realtors and $475 for non-members.


Another important consideration when starting any business is insurance. You will need to make sure you have liability insurance in place to protect yourself and your business in case of any accidents or damages that occur while you are working with clients. The cost of liability insurance will vary depending on the size and scope of your business, but it is typically very affordable.


Some states also require that community association managers be bonded in order to protect the associations they work with from any potential fraud or theft. The cost of bonding will again depend on the size and scope of your business, but it is usually very affordable.

Software and Hardware

In order to run your homeowners’ association management business effectively, you will need some basic software and hardware systems in place. These include a computer, printer, fax machine, and telephone system. The cost of these items will vary depending on your specific needs, but they are typically very affordable if you purchase them used or lease them instead of buying them outright.


No matter what type of business you are running, marketing is essential to success. When starting a homeowners’ association management business, some basic marketing materials you will need include a website, business cards, flyers, and brochures. The cost of these marketing materials will vary depending on your specific needs, but they are typically very affordable.

Office Space or Home Office

Depending on the size and scope of your operation, you may need to rent office space or set up a home office. The cost of office space or setting up a home office will again vary depending on your specific needs, but it can be very affordable if you rent space in a shared office space or sublet an apartment.

Miscellaneous Costs

There are always miscellaneous costs associated with starting any business. When starting a homeowners’ association management business, some miscellaneous costs you may incur include legal fees, accounting fees, and permits. The cost of these miscellaneous items will again depend on your specific situation, but they are typically very affordable.

How do I find customers for my HOA business?

Whether you’re a new HOA business owner or you’ve been in the industry for a while, finding customers can be difficult. You need to find the right balance between networking and advertising to reach the people who need your services. Keep reading for some tips on how to find customers for your HOA business.

Partner with Neighborhood Developers

One way to market your HOA business is to partner with neighborhood developers. When a new development is being built, the developer will need to find a company to manage the property. By partnering with the developer, you can ensure that your company is the one chosen to manage the property. In addition, partnering with developers can help you to identify new customers for your HOA business. By keeping tabs on new developments in your area, you can make sure that your company is the first one that potential customers think of when they are looking for an HOA management company. As a result, partnering with developers is an effective way to find new customers for your HOA business.

Reach Out to Maturing Neighborhoods Who May Be Looking for a Change

As your neighborhood matures, the residents may begin to look for a change. One way to reach out to these neighborhoods is by contacting the board of directors for their HOA. Often, you can find this information on the neighborhood’s website. The board of directors is typically made up of residents who are looking to manage the HOA in the best way possible. They may be open to hearing your suggestions for change and may even be interested in working with you to implement them. By reaching out to the board of directors, you can begin to work towards making your neighborhood the best it can be.

Get Listed in Directories

As a business owner, it’s important to get your company listed in as many online directories as possible. Not only will this make it easier for potential customers to find you, but it will also help to improve your search engine ranking. When customers are searching for HOA management businesses in their area, they will often start with a directory such as Google Places or Yelp. If your business is listed prominently in these directories, you’re more likely to get noticed. In addition, many directories allow customers to leave reviews, so getting listed can also help to build your reputation and credibility. So if you’re not already listed in online directories, be sure to do so as soon as possible. It could make a big difference in the success of your business.

Attend Tradeshows

If you manage a Homeowners Association (HOA), you know that one of the most important things you can do is find new customers. And one of the best ways to find new customers is to attend trade shows. At trade shows, you’ll have the opportunity to meet face-to-face with potential customers, learn about their needs, and explain how your HOA management business can help them.

You’ll also be able to network with other professionals in the industry, which can lead to referrals and new business opportunities. Of course, attending trade shows can be expensive, so it’s important to carefully choose the shows that are most likely to generate new customers for your HOA management business. With some careful planning and a little bit of luck, you can find the perfect trade show to help grow your business.

About Jeremy Reis

Jeremy Reis is a serial entrepreneur from the Franklin, Tennessee area. Jeremy is the founder of multiple businesses and is the VP of Marketing for CRISTA Ministries. Jeremy has his MBA with a focus in Entrepreneurship from The Ohio State University.